Happy Chinese New Year! Choose 2 scent from Lavender & Chamomile, Basil & Cucumber or Manuka & Petitgrain for only RM88.
Return and Refunds
Only items purchased on the Earthoskin website can be returned to earthoshop.com for refund or exchange. Items purchased in a department store, specialty retailer or elsewhere must be returned to their original point of purchase.
Should you make an error when ordering online, Earthoskin will gladly exchange your item for the item you intended to purchase. The returned item must be unopened and in its original saleable condition. You are responsible for the shipping and additional postage charges.
In the unfortunate event that you react to a product, you have the option of exchanging or refunding it. Please contact or email email@example.com for more information. The customer is responsible for the shipping costs incurred when sending the items back to Earthoskin.
Should an item be damaged while it is being shipped to you by us, Earthoskin will provide you with a full refund or exchange. Return postage will be reimbursed in case of damaged, defective or incorrectly sent items and a reimbursement will be issued in the original form of payment.
In all cases, original proof of purchase must be provided and products must be returned within 14 days of receipt for Earthoskin to process any refund or exchange. Please email to firstname.lastname@example.org.
Please retain your postal receipt from the carrier service until you are certain your parcel has been safely received by Earthoskin. We may need to see this if we fail to receive your package.
We will do our best to process returns within 5 working days (Monday-Friday excluding official public holidays) of receipt and a reimbursement will be issued in the original form of payment.